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TQC
Company Operations Manual for Automotive Shops
 Does
your shop run as efficiently as it could? Most likely,
you already have procedures for how you want your
business to operate. However, if you are like most shop
owners, those procedures are in your head and not
written down. And, it's likely that your employees are
not as familiar with these operating procedures as you
would like.
Designed by Dave Turner, a shop owner for 20 years and a
consultant and facilitator for 16 years, the TQC Company
Operations Manual provides you with an easy way to get
your shop procedures written and implemented… NOW.
The
Ops Manual comes in Microsoft Word (2000 or newer)
document format on a standard CD-ROM. It will
automatically install to your computer, is completely
customizable and can be printed out for a standard
3-ring binder. The basic manual consists of 108 pages
divided into 5 sections: Shop Operations, Parts
Procedures, Office Procedures, Human Resources and
Administration.
Each
of the 5 sections is designed for you to list the
specific procedures of how you want your shop to
operate.
Click
HERE to view
the manual's Table of Contents pages. You will need
Adobe Acrobat reader on your computer for this. Most
computers have Adobe reader already installed but it can
be downloaded for free
HERE if
you do not have it on your computer. Your operations
manual will be an invaluable reference for:
- Anytime you're out of the office or on
vacation
- Training new Technicians or Office staff
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- Improving shop efficiency
- Selling your business to an employee or
outsider
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 Your
TQC Company Operations Manual was designed to be on a
bookshelf in your office... not buried away in a drawer
or left at home. It is intended to be a reference source
for your employees when you are on vacation or otherwise
away from day-to-day shop operations. Additionally, if
you should decide to sell your business, this manual
will be an invaluable resource for a prospective buyer
and likely increase the value of your business.
Additionally, the TQC operations manual contains several
useful business forms that you will find invaluable in
daily operations, including:
- 12 Job Descriptions
- List of Essential Functions
- Application for Employment
- Applicant Rejection Letter
- Telephone Reference Check
- Hiring Checklist
- Non-Compete Agreement
- Employee Warning Notice
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- Employee Suggestion Form
- Vacation/Annual Leave request
- Technician Performance Review
- Service Manager Performance Review
- Office Personnel Performance Review
- New Employee Orientation Checklist
- Employee Exit Interview
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All above forms are included in MS Word
format and can be customized to your
specifications
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This useful management tool sells for
only $195.00 which includes Priority Mail shipping. Call
TQC at (800) 966-1540 to order your manual today.
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Visa, MasterCard and
PayPal accepted
Item Name: TQC Company
Operations Manual
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Price: $195.00
USD
(shipping included)
You may purchase with PayPal or call us at
(800) 966-1540 to order directly.
Please have your Visa or MasterCard
information available. Your order will be
shipped within 24 - 48 hours.
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