ShopProfit.com is a authorized distributor of R.O. Writer Auto Repair Shop Software system and is owned and operated by Dave Turner, President of Total Quality Consulting, Inc.

Dave Turner - R.O. Writer Distributor
PO Box 969 ● Whitefish, MT 59937
(406) 862-8023 ● (800) 966-1540
E-mail:

Dave started in the automotive trade over 35 years ago as a technician and set a goal to own his own repair shop by the time he was age 25... and so he did just that. Dave bought out a partner and became sole proprietor of a three bay general automotive repair shop in Eugene, OR. Over the years, his shop grew from three bays to 15 bays with a car wash bay, employing a staff of 16. Along the way, Dave has served the automotive industry in many capacities including 5 years on the ASA-Oregon state board of directors, including serving as ASA-Oregon state president in 1985.

It did not take Dave long to figure out that by making sound business decisions, the prosperity of his shop continued to improve. Driven by the perfectionist’s need to understand how business works, he recognized that working ‘ON his business, not just IN it’ was the best use of his time. Surrounding himself with the best personnel that he could find, he began the systematic development of methods and management tools that built his shop into one of the premier shops in the Northwest.

Dave set goals and attained them by making a complete documentation of the processes that succeeded, and those that did not. By utilizing computers, and his imagination, he “built” management tools that no one else had ever considered. Because these methods and tools are repeatable, they can be utilized in other repair shops just as effectively.

Using the premise that most automotive shop owners began as technicians and have little or no management training, Dave founded Total Quality Consulting in 1994 to help fellow shop owners to “grow” their business by improving their management skills... hence the trademark of Total Quality Consulting, "Manage to Improve"®.

TQC has as its primary mission to help shop owners in solving their day-to-day management and workflow related problems by providing custom fit 'management tools' such as R.O. Writer™ Auto Repair Shop Software.

Training and ongoing support from TQC plus R.O.Writer's unparalleled reporting capabilities provide the shop owner with information that is simply unobtainable from other shop management systems. You can contact Dave Turner by E-mail at or call him at (800) 966-1540.

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Your friendly Progressive Automotive Systems Support Team and R.O. Writer Distributors.